Polène
Polène
Exchange & Return Policy – Bags & more
At Bags & more, we are committed to providing a premium shopping experience that satisfies all our customers.
Below is our Exchange and Return Policy for your reference:
Exchange & Return Period
Customers have the right to exchange or return products within 14 days from the date of receiving the order.
Conditions for Exchange & Return
- The product must be in its original condition and unused
- All tags and original packaging must be intact and in good condition
- The product will be inspected upon arrival, and once approved, the necessary procedures will be completed
Shipping Fees
- If the exchange or return is requested due to the customer’s preference, the customer will bear the shipping costs
- If the exchange or return is due to an error from our side or a product defect, Bags & more will cover all shipping costs
Contact Method
You can contact us directly via WhatsApp to initiate the exchange or return process.
Phone / WhatsApp: 01063880888
Email: bagsmore071@gmail.com
Refund Method
Refunds will be issued using the customer’s preferred method (bank transfer, Vodafone Cash, or any available payment method).
Refund Timing
Refunds will be processed immediately after the returned product is received and verified to meet the above conditions.
The “Mokki” bag showcases the art of folding with its textured leather. The corners are cut to reveal smooth leather for a subtle interplay of textures. The bag’s interior is roomy and divided into compartments, all protected by a flap featuring an engraved clasp. With its adjustable shoulder strap held in place by snap hooks, this bag smoothly adapts to your movements. The name “Mokki” comes from the Finnish word for “cabin”, echoing the comforting aspect achieved with the size and shape of the leather.
| Color |
White, Burgundy, Black, Brown, Leopard Crystal |
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