Polène
Polène
Exchange & Return Policy – Bags & more
At Bags & more, we are committed to providing a premium shopping experience that satisfies all our customers.
Below is our Exchange and Return Policy for your reference:
Exchange & Return Period
Customers have the right to exchange or return products within 14 days from the date of receiving the order.
Conditions for Exchange & Return
- The product must be in its original condition and unused
- All tags and original packaging must be intact and in good condition
- The product will be inspected upon arrival, and once approved, the necessary procedures will be completed
Shipping Fees
- If the exchange or return is requested due to the customer’s preference, the customer will bear the shipping costs
- If the exchange or return is due to an error from our side or a product defect, Bags & more will cover all shipping costs
Contact Method
You can contact us directly via WhatsApp to initiate the exchange or return process.
Phone / WhatsApp: 01063880888
Email: bagsmore071@gmail.com
Refund Method
Refunds will be issued using the customer’s preferred method (bank transfer, Vodafone Cash, or any available payment method).
Refund Timing
Refunds will be processed immediately after the returned product is received and verified to meet the above conditions.
This sculptured tote bag featuring waves, folds, and curves can be used in two ways. The first is a basket, its sides open, its straps on the outside. The second is a floral, closed bag, its sides tucked in, its straps crossing on the inside. Its name was inspired by the French word “cime”, meaning a peak or mountain crest, in reference to the ridge running along it Suitable for summer.
| Color |
black with white, camel, wine Red |
|---|
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